Cookies Policy

Privacy Policy

Effective Date: April 16, 2025

1. Introduction

Shine On Cleaning Solutions (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services or visit our website at https://www.shineonsolutions.co.uk/.

2. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and postal address.
Service Details: Information related to the cleaning services you request, including property details and specific requirements.
Payment Information: Billing and payment details necessary to process transactions.
Website Usage Data: Information collected through cookies and similar technologies, such as IP address, browser type, pages visited, and time spent on the site.

3. How We Use Your Information

Your information is used to:

Provide and manage our cleaning services.
Process payments and send invoices.
Communicate with you regarding appointments, inquiries, or feedback.
Improve our website and services through analysis of usage data.
Comply with legal obligations and resolve disputes.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Service Providers: Third-party companies that assist in delivering our services (e.g., payment processors).
Legal Authorities: When required to comply with legal obligations or protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under data protection laws, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data under certain circumstances.
Object to or restrict processing of your data.
Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details provided below.

7. Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our site. You can manage your cookie preferences through your browser settings.